Inspirato is dedicated to providing an excellent user experience for everyone, including those with vision, hearing, cognitive or motor impairments, and is committed to ensuring digital accessibility and the continual improvement of the inspiratorealestate.com user experience.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA and Level AAA. Inspirato’s target conformance level is WCAG 2.0 Level AA. While inspiratorealestate.com’s conformance with the target level has not yet been formally assessed, it has been identified that the site is non-conformant with WCAG 2.0 AA, meaning that the content does not currently conform to the accessibility standard.
Approach to Conformance
Inspirato is actively pursuing full WCAG 2.0 AA conformance. As part of this pursuit, we have outlined the following initial steps on the path to conformance:
+ Identify a third-party vendor with accessibility expertise to conduct an accessibility audit of Inspirato.com for conformance with WCAG 2.0 AA guidelines. We anticipate the audit will be completed by the end of Q4, 2021, but this is subject to the vendor selection process and the selected vendor’s availability to complete the audit.
+ In partnership with the accessibility vendor, we also aim to create a company-wide accessibility policy that establishes accessibility as a core feature of our digital products and currently expect the policy to be published following the completion of the audit and remediation prioritization exercise. We anticipate the policy should include the following contents: Accessibility Standards & Target Conformance Level, Scope of Policy, Conformance Milestones with Target Dates for Conformance, Accessibility Monitoring and Review Process, and Strategic Planning for sustaining and extending Accessibility across the organization, including plans for training and procuring services from third-parties that meet the accessibility standards in the policy.
+ As part of the accessibility audit, we expect the vendor to provide the full list of identified conformance issues and will collaborate with the vendor to prioritize remediation efforts in accordance with the appropriate conformance milestones as defined in the accessibility policy. We anticipate the milestones will be prioritized to address successful remediation of Level A and / or high-impact issues before addressing successful remediation of Level AA issues.
+ Changes to inspiratorealestate.com's conformance status and any progress made towards conformance will be documented and communicated through regular updates to the accessibility policy and this accessibility statement on a quarterly basis.
We welcome your feedback on the accessibility of inspiratorealestate.com. Please let us know if you encounter any content on the site that doesn’t work for you or your assistive technology by contacting us through any of the channels listed below:
Phone: (303) 586-7771
Postal Address: 1544 Wazee Street Denver, CO 80202
We try to respond to feedback within five business days.
For more information on providing accessibility feedback, you can read the guide the W3C has written with helpful tips on information to include when contacting organizations about accessibility.
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